Here are just some of the comments and reflections that we regularly receive from participants of our workshops. We value these greatly and always reflect on them ourselves to see if there is a need to introduce developments or innovations to maintain our very high standards!
Please read the following terms and conditions or download a PDF copy
Thank you for considering holding a Successful Diabetes workshop!
Workshops and other services can be purchased by making an initial enquiry by telephoning or emailing Successful Diabetes. The telephone number is 07885 499943 (Rosie Walker) and email This email address is being protected from spambots. You need JavaScript enabled to view it.
Discussions will then take place by email or telephone to determine the exact nature of the product requested, dates, venues and other organisational aspects.
Payment will be by invoice on confirmation of the booking. Invoice terms are 14 days.
Please note that booking a workshop indicates acceptance of Successful Diabetes terms and conditions, particularly in relation to cancellation and postponement charges for short notice changes (see below).
Agree the workshop to be provided with the organiser, including any specific tailoring of an existing product, to meet the learning outcomes agreed.
Deliver the service that has been booked to meet the outcomes agreed with the organiser.
Provide all relevant resources and materials except where agreed otherwise.
Provide a write-up of the workshop content if required and if agreed in advance of the workshop being held.
Select the workshop they require and identify the outcomes they wish the service to achieve.
Liaise with Successful Diabetes to agree mutually acceptable dates and timings of the service.
Arrange the venue, venue equipment and refreshments for participants.
Contact participants and provide them with all necessary information about the event.
Provide Successful Diabetes with invoice address details and ensure payment is made promptly on receipt of an invoice.
Ensure that Successful Diabetes copyrighted materials are not duplicated without prior permission.
Cancellation by the organiser more than 4 weeks in advance - no charge.
Cancellation by the organiser 2-4 weeks prior to the event - 25% of the service costs.
Cancellation by the organiser within 2 weeks of the event - 50% of the service costs.
Cancellation charges will include any travel and accommodation costs already paid where a refund of those costs cannot be obtained by other means.
Cancellation by Successful Diabetes - any monies already paid will be refunded unless the organiser wishes to use them to cover a future event.
If the organiser wishes to postpone an event, the cancellation charges above will apply, but if the event is rescheduled within three months of the original event, cancellation charges will then be deducted from the amount payable following the event.
Except where otherwise stated next to the workshop description or in a bespoke proposal, the costs of workshops are as follows:
Day or part day for up to 20 people: £1300
Workshops for greater number are costed on request
The costs of workshops are for the planning, preparation and delivery of the workshop content by the facilitator or facilitators.
Travel costs for the facilitator/s (which may include train fares, mileage costs at inland revenue rates and parking charges) will be added to the costs of services, except where these are specified as included.
In cases where overnight accommodation is required for the facilitator, this will be added to the cost of the service unless booked and paid for directly by the organiser, except where this is specified as included.
An invoice will be sent within seven days of the workshop being confirmed and should be paid within 14 days from the date of the invoice.
Successful Diabetes reserves the right to charge interest at the rate of 5% per month on all accounts not settled within 30 days.
We have found that over 98% of commissioners and participants of our workshops say they are likely to recommend our workshops to others. We've also found that many of our customers return to us again and again to meet their learning needs.
But don’t just take our word for how successful our workshops are! These are typical of the positive comments that we receive in our workshop evaluations...
'I have enjoyed the day. It has been thought provoking. I feel enthused. Thank you'.
(participant, Motivation and Behaviour Change workshop)
'Food for thought! Realised that I ‘m a judgemental clinician eg pre-judge prior to consultation and will now attempt to address this'
(participant, Motivation and Behaviour Change workshop)
'It’s opened my eyes to the emotional and psychological impact of diabetes on patients'
(participant, Diabetes workshop)
'My changing in attitude and practice may engender patient change also'
(participant, Motivation and Behaviour Change workshop)
'Crossed arm exercise – really brought home how hard it is to change the familiar'
(Motivation and Behaviour Change workshop)
‘I loved the friendly, relaxed atmosphere’
(participant, Consultation Skills workshop)
‘I now understand the process’
(participant, Personalised Care Planning workshop)
‘I stayed awake for the whole afternoon – that’s unusual for me! Thank you'
(participant, Diabetes Update workshop)
‘Thank you for the workshop. It was a really good event to get us started and hopefully build momentum’
(organiser, Personalised Care Planning workshop)
'I have gained the understanding that behaviour is often a reflection of underlying concern’
(participant, Medical Communication Skills)
'Consultation skills were explored more than I have ever experienced previously'.
(participant, Motivation and Behaviour Change workshop)
'Useful to focus interview skills in a different and more patient led way. Ideas to take back to colleagues in the workplace'
(participant, Motivation and Behaviour Change workshop)
'It has made me decide that in future I will have the patient’s agenda before mine or the organisation’s'
(participant, Motivation and Behaviour Change workshop)
‘Fantastic facilitation’
(participant, Group Education Facilitation Skills workshop)
'One of the best study days I have attended for a long time – fabulous enthusiastic speaker'
(participant, Motivation and Behaviour Change workshop)
’I really liked moving around a lot and sharing and discussing experiences with colleagues’
(participant, Consultation Skills workshop)
’You have made a real difference to our beginning’
(organiser, Personalised Care Planning workshop)
’Friendly, positive and encouraging approach’
(participant, Medical Communication Skills workshop)
'Being able to explain simply the benefit of using the approach with evidence based, excellent outcomes'
(participant, Motivation and Behaviour Change workshop)
If you’d like to find out more about what people think about our work, you can read more from our satisfied customers on our testimonials page