Rosie's Experience and Skills

Rosie Walker RN, BSc (Hons) Psychology, MA Education

Hello, let me introduce myself! Between 1985 and 2000, I had a long, happy and successful career as a diabetes specialist nurse, and feel privileged to have worked with, and in continuing to work with and learn from, some extraordinary professionals and people with diabetes.

I had the pleasure of working formally with Jill Rodgers from 2002, when we started our journey as 'In Balance Healthcare UK', with the shared vision of 'making a difference' in diabetes care and education from outside the NHS. Now, having developed my skills and qualifications further and amassed a huge amount of experience in psychology, counselling, empowerment and education, it feels like Successful Diabetes is 'home' for all our expertise. Following Jill leaving in December 2012, I'm delighted to be continuing to run the company, working with both Jill and other skilled associates when the need arises.

In addition to our books and the work I did in clinical posts working with adults and children in Ipswich and Romford, I've had some wonderful experiences and opportunities that have taught me a great deal. They include the following:

I was Assistant Head of the Diabetes Care Department at the British Diabetic Association (now Diabetes UK) from 1990 to 1992. This was the first time a diabetes specialist nurse had transferred from the NHS to Diabetes UK, so it was a bit of an experiment! A successful one all round as it turned out, and I have had close links with the organisation ever since. To our delight, Jill and I were for some years the preferred provider of Diabetes UK's volunteer training. This included helping service user representatives be better equipped for their roles and providing training for people with diabetes, including young people, to facilitate the 3D (Diabetes Diagnosis Discussion) programme to help others with diabetes.

I chaired the Royal College of Nursing Diabetes Nursing Forum from 1997 to 2001. It's vitally important to me that diabetes is seen as 'every nurse's business', and fulfilling this role was part of my commitment to making it happen. I led many initiatives and was involved in developing guidance for diabetes nursing in both adult and paediatric fields.

I gave the Janet Kinson Lecture in 2001, at the Diabetes UK Annual Professional Conference. This is an invited and elected lecture for nurses who have made an impact in improving diabetes education in the UK - what an honour!

I was the only nurse member of the External Reference Group of the Diabetes National Service Framework from 1999 to 2001. Again an honour, and hard work, and by bringing a nursing and empowerment perspective to the group, I made a difference to the standards which emerged.

I was an elected member of the Diabetes UK Advisory Council from 2004 to 2007. It was a brilliant experience and I feel proud to have made a contribution to policy development and the voice of nurses within Diabetes UK.

At the University of Warwick, I was the Course Director of the Certificate in Diabetes Care (CIDC) from 2003 to 2006, and also Course Director of Management of Diabetes in Hospital Clinical Areas from 2005 to 2007. These roles really helped me develop as an educationalist, giving me the opportunity to reflect on and develop my own beliefs and values about learning as well as adding to my knowledge and skills.

Along with other invited guests, I had the opportunity to share a story about my empowerment journey in The Art of Empowerment by Bob Anderson and Marti Funnell. This book is the guiding light of empowerment for both Jill and me, and to have been invited to share a story meant a lot. Seeing my story in print along with those of people around the world who also share the philosophy of empowerment continues to inspire me.

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What we do

For those of you who live with diabetes, we strongly believe that you should have good and varied information that helps you to think about your own situation, identify your own feelings and priorities, and make your own decisions about what is right for you and your diabetes care. There is no one answer to how to live with diabetes but there are many ways of fitting it in successfully to your life - we want you to feel successful in the ways you have chosen. Diabetes is lifelong and changes as time goes by, so you may need new ways and ideas to respond to those changes. We provide help and information that give you support along your journey.

For those of you who are health professionals or involved in providing care for people with diabetes, we know that as you strive to provide the best care, you need support, skills and information to help you. Our workshops and information will help you to have greater success and help you work in partnership with people with diabetes. One of our specialities is providing tailor-made solutions to people's training needs, so we can adapt any of our workshops to suit the needs of your group. We also develop new workshops in response to changing patterns of care in the NHS, so for example we have led the way in developing training in using a personalised care planning approach.

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History of SD

Successful Diabetes (SD) was originally set up by Rosie Walker and Jill Rodgers, two former diabetes specialist nurses, to be able to provide the type of skills training opportunities that were lacking in an acute-focussed NHS, based on an empowerment philosophy. From 2002 to 2012, Rosie and Jill invested in learning more about what approaches were most effective in terms of engaging with people within consultations and group education sessions, resulting in enhanced skills in psychology, education and person-centredness.

Together, they developed new programmes and workshops to meet the changing needs of the NHS, particularly in relation to the increasing recognition of the importance of self-management and of the need for health professionals to receive training in new ways of working. Rosie and Jill also published a number of books relating to their workshops and their areas of expertise, which have been extremely well received.

In 2012, Jill made the decision to leave Successful Diabetes and work independently, and then retired in 2017. She remains a good friend to Successful Diabetes and to Rosie personally.  Rosie continues in the role of company director, developing and delivering high quality, outcome-driven programmes tailored to commissioners' needs and working with specialist associates when the need arises.  

In 2014, Professor Jackie Sturt of Kings College, London became SD's Associate Director for the Diabetes Manual Programme and Diabetes Manual Complete.

Find out more about Rosie's background, experience and expertise 

You can contact Jill Rodgers via our contact us page. Leave her a message with your contact details and it will be passed on to her.

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The SD Story

Hello and welcome to SD!  You have arrived at the place for independent, specialist information, training, books and comment on diabetes care and education!  

We are qualified health and education professionals and through our many years of experience and expertise, including over 12 years in this successful independent business, we can confidently guarantee that you will find something helpful here for your life or work with diabetes! Use the links above and below to find out more about us and what we offer you.

Learn about the history of SD

Read Director Rosie Walker's biography and experience

Learn about what we do

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