Here are just some of the comments and reflections that we regularly receive from participants of our workshops. We value these greatly and always reflect on them ourselves to see if there is a need to introduce developments or innovations to maintain our very high standards!
Please read the following terms and conditions or download a PDF copy
Thank you for considering holding a Successful Diabetes workshop!
Workshops and other services can be purchased by making an initial enquiry by telephoning or emailing Successful Diabetes. The telephone number is 07885 499943 (Rosie Walker) and email This email address is being protected from spambots. You need JavaScript enabled to view it.
Discussions will then take place by email or telephone to determine the exact nature of the product requested, dates, venues and other organisational aspects.
Payment will be by invoice on confirmation of the booking. Invoice terms are 14 days.
Please note that booking a workshop indicates acceptance of Successful Diabetes terms and conditions, particularly in relation to cancellation and postponement charges for short notice changes (see below).
Agree the workshop to be provided with the organiser, including any specific tailoring of an existing product, to meet the learning outcomes agreed.
Deliver the service that has been booked to meet the outcomes agreed with the organiser.
Provide all relevant resources and materials except where agreed otherwise.
Provide a write-up of the workshop content if required and if agreed in advance of the workshop being held.
Select the workshop they require and identify the outcomes they wish the service to achieve.
Liaise with Successful Diabetes to agree mutually acceptable dates and timings of the service.
Arrange the venue, venue equipment and refreshments for participants.
Contact participants and provide them with all necessary information about the event.
Provide Successful Diabetes with invoice address details and ensure payment is made promptly on receipt of an invoice.
Ensure that Successful Diabetes copyrighted materials are not duplicated without prior permission.
Cancellation by the organiser more than 4 weeks in advance - no charge.
Cancellation by the organiser 2-4 weeks prior to the event - 25% of the service costs.
Cancellation by the organiser within 2 weeks of the event - 50% of the service costs.
Cancellation charges will include any travel and accommodation costs already paid where a refund of those costs cannot be obtained by other means.
Cancellation by Successful Diabetes - any monies already paid will be refunded unless the organiser wishes to use them to cover a future event.
If the organiser wishes to postpone an event, the cancellation charges above will apply, but if the event is rescheduled within three months of the original event, cancellation charges will then be deducted from the amount payable following the event.
Except where otherwise stated next to the workshop description or in a bespoke proposal, the costs of workshops are as follows:
Day or part day for up to 20 people: £1300
Workshops for greater number are costed on request
The costs of workshops are for the planning, preparation and delivery of the workshop content by the facilitator or facilitators.
Travel costs for the facilitator/s (which may include train fares, mileage costs at inland revenue rates and parking charges) will be added to the costs of services, except where these are specified as included.
In cases where overnight accommodation is required for the facilitator, this will be added to the cost of the service unless booked and paid for directly by the organiser, except where this is specified as included.
An invoice will be sent within seven days of the workshop being confirmed and should be paid within 14 days from the date of the invoice.
Successful Diabetes reserves the right to charge interest at the rate of 5% per month on all accounts not settled within 30 days.
We have found that over 98% of commissioners and participants of our workshops say they are likely to recommend our workshops to others. We've also found that many of our customers return to us again and again to meet their learning needs.
But don’t just take our word for how successful our workshops are! These are typical of the positive comments that we receive in our workshop evaluations...
'I have enjoyed the day. It has been thought provoking. I feel enthused. Thank you'.
(participant, Motivation and Behaviour Change workshop)
'Food for thought! Realised that I ‘m a judgemental clinician eg pre-judge prior to consultation and will now attempt to address this'
(participant, Motivation and Behaviour Change workshop)
'It’s opened my eyes to the emotional and psychological impact of diabetes on patients'
(participant, Diabetes workshop)
'My changing in attitude and practice may engender patient change also'
(participant, Motivation and Behaviour Change workshop)
'Crossed arm exercise – really brought home how hard it is to change the familiar'
(Motivation and Behaviour Change workshop)
‘I loved the friendly, relaxed atmosphere’
(participant, Consultation Skills workshop)
‘I now understand the process’
(participant, Personalised Care Planning workshop)
‘I stayed awake for the whole afternoon – that’s unusual for me! Thank you'
(participant, Diabetes Update workshop)
‘Thank you for the workshop. It was a really good event to get us started and hopefully build momentum’
(organiser, Personalised Care Planning workshop)
'I have gained the understanding that behaviour is often a reflection of underlying concern’
(participant, Medical Communication Skills)
'Consultation skills were explored more than I have ever experienced previously'.
(participant, Motivation and Behaviour Change workshop)
'Useful to focus interview skills in a different and more patient led way. Ideas to take back to colleagues in the workplace'
(participant, Motivation and Behaviour Change workshop)
'It has made me decide that in future I will have the patient’s agenda before mine or the organisation’s'
(participant, Motivation and Behaviour Change workshop)
‘Fantastic facilitation’
(participant, Group Education Facilitation Skills workshop)
'One of the best study days I have attended for a long time – fabulous enthusiastic speaker'
(participant, Motivation and Behaviour Change workshop)
’I really liked moving around a lot and sharing and discussing experiences with colleagues’
(participant, Consultation Skills workshop)
’You have made a real difference to our beginning’
(organiser, Personalised Care Planning workshop)
’Friendly, positive and encouraging approach’
(participant, Medical Communication Skills workshop)
'Being able to explain simply the benefit of using the approach with evidence based, excellent outcomes'
(participant, Motivation and Behaviour Change workshop)
If you’d like to find out more about what people think about our work, you can read more from our satisfied customers on our testimonials page
We've put together a step-by-step guide to ensure your workshop is a success. Read it below or download your own PDF copy, complete with workshop terms and conditions.
Download PDF step-by-step guide
Choose your workshop. You may need to enlist the help of colleagues to decide, but if you are still unsure, we are happy to receive informal enquiries and we will be able to help you identify which programme will most closely meet your needs, or where necessary we can develop a tailor-made solution for you.
Identify the key people who need to attend. This may include your immediate colleagues, or you may wish to invite a wider audience. Equally, you may wish to hold a multidisciplinary workshop or limit the participants to a single discipline.
Our diabetes workshops are developed to help health professionals with skills and service development, and it can also be really useful to also invite people with diabetes to attend. This not only breaks down barriers but also provides useful insight into how the workshop content ultimately affects someone with diabetes attending your service.
Identify the funding you need. Up to date information about workshop costs is in the terms and conditions section of our website, and include cancellation and postponement charges for any last-minute changes of plan. Venue and refreshment costs need to be added to facilitator costs, although these can be kept to a minimum by using local facilities and participants bringing their own lunch. In our experience, local training budgets or pharmaceutical sponsorship are common ways of funding a workshop.
Decide where and when you want to hold your workshop. How far ahead? Which day of the week? Are there local limiting factors or clashes with other events? We can often run a workshop at relatively short notice but ensuring that people can attend is often the factor that influences how far ahead you need to plan.
Contact us, if you have not already done so. If you have an idea of which workshop you would like, and a rough idea of when (eg 'a Thursday in May'), this will make the process easier. We will answer any queries you have, and provide a number of dates for you to choose from.
Agree a date - one where your venue is available and when the participants are likely to be able to attend. We appreciate that dates can be subject to change, and our generous terms and conditions reflect that, so please approach us early if you need to alter a date you have already booked with us. We can provisionally hold a small number of dates for up to 2 weeks if you need time to confirm local arrangements.
We will liaise with you and other key people as required to determine the specific outcomes you want to achieve, and will confirm the programme and all arrangements in writing (usually by email).
We will supply all the information you need in terms of room layout, equipment required, breakout rooms (if required - this usually only applies to workshops of more than 20 people), and the timing of the day including break times and refreshment requirements.
In the month leading up to the workshop, we ask you to confirm your participant numbers, to ensure the workshop activities run smoothly and that we bring enough copies of any handouts for participants.
By following these steps we can ensure you have a successful, trouble-free workshop! You can of course contact us at any time if you require additional information or you have anything you wish to discuss. Our contact details are:
Telephone 07885 499943 or email This email address is being protected from spambots. You need JavaScript enabled to view it.
That's it! By following these steps we can ensure you a successful, trouble-free workshop! You can of course contact us at any time if you require additional information or you have anything you wish to discuss.
Successful Diabetes has a long and proven track record of running skills-based learning and training events that:
Our workshops are delivered by us in your locality for up to 20 people (or as stated; larger groups costed on request). That means minimal travelling for everyone, and you can choose a venue that you like.
The majority of our workshops are of one-day duration, with a small number of longer workshops. This gives participants the time needed to process the content and identify how they can use their learning in everyday practice.
Our workshops are learner-centred, using evidence based methods that are enjoyable and effective, with no lectures!
Every workshop is guaranteed to result in an action plan that will make local practice more successful.
Online! Supporting and Assessing Emotional Health in Adults with Diabetes
Workshops Terms, Conditions and Costs 2023
Supporting and Assessing Emotional Health in Adults with Diabetes
Encouraging Attendance at Type 2 Diabetes Education
Non-Hunger Eating - Practical Psychological Skills Workshop
Diabetes for Care Home and Home Care Staff
The Diabetes Manual Structured Education Programme for Type 2 Diabetes
Supporting Young Adults with Diabetes
Developing and Delivering Diabetes Self Management Education
Advanced Consultation Skills for Motivation in Self-Management
Group Education Facilitation Skills
Personalised Care Planning for Diabetes and other Long Term Conditions
'NICE Working': Implementing Updated NICE Guidelines in Practice
We're delighted to announce that relevant workshops include as standard a complimentary copy of the supporting SD book for each participant or participating team. This means extra resources to help with putting learning into practice and key references always close to hand!
Each participant will also automatically receive SD's fresh new certificate of attendance, either in hard copy or electronically - or both if you wish!. Please see the individual workshop pages below for details or consult the SD Workshop Booklist!
With us, you can hold the workshop of your dreams!
Our workshops are enjoyable, practical and cost-effective and use evidence based techniques, recently cited by the Health Foundation: '...Feedback and small group discussions are effective training strategies if they are learner-centred, practice oriented and last at least one day' (Ovretveit, J, 2012)
Follow the links from the 'Workshops' section of 'Working with Diabetes' tab above, for all the details...
